



A Systematic Solution for Pension Crisis
The Practitioner's Guide to Pension Administration
A Practical Handbook for Pension Administration
Hardcover, 640 pages
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01About the book
Pensions are about people: their work, their savings and their dignity in retirement. This handbook shows how that promise is kept in practice, from the trust deed that sets up a scheme to the pension payroll that pays a member for life.
Timothy Mukoba draws on more than two decades of designing and implementing pension administration systems across Africa. He walks through the whole cycle: types of pension plans, employer and member enrolment, contributions, crediting investment returns, income distribution, benefits processing, taxation, conversion of benefits at retirement, year-end processing and valuation, pensions payroll and annuities, fees and commissions, and asset-liability matching.
The later parts look ahead: technology in pension administration, actuarial foundations, pensions and financial inclusion, the future of African pensions, and the Member Outcomes Compliance Audit (MOCA), his framework for judging schemes by the outcomes members actually receive.
Throughout, the book uses comparative tables, worked examples and practical frameworks that can be applied directly in the administration of pension funds.
Written for
- Trustees, who carry the fiduciary responsibility for members' savings
- Administrators, who handle day-to-day scheme operations
- Regulators and policymakers, who seek compliance and sustainability
- Technology providers and consultants, who enable innovation
- Students and professionals entering the field
02Recommended by leaders
6 endorsements, as printed.
The Practitioner’s Guide to Pension Administration is a timely and insightful publication that captures the essence of good governance, efficiency, and innovation within the pension sector. It provides practical guidance grounded in the realities of African markets while aligning with global best practice. For regulators and industry players alike, it serves as a vital resource in strengthening compliance, enhancing member protection, and driving sustainable growth across the retirement benefits industry.
As someone deeply engaged in public sector pension reforms, I find this guide an invaluable resource for strengthening accountability, promoting efficiency, and enhancing service delivery across our retirement benefits systems.
This guide masterfully distills the art and science of pension administration into a practical, user-friendly framework. It speaks directly to practitioners, trustees, and policymakers who seek to elevate standards of transparency, efficiency, and innovation in Africa’s pension industry.
This guide is a commendable resource that advances the cause of social protection and pension reform across Africa. It thoughtfully integrates policy, administration, and technology into a unified framework that supports inclusion and sustainability. For policymakers, it offers a clear pathway toward building resilient retirement systems for future generations.
Insightful and pragmatic, this guide stands as a must-read for every pension professional. It aligns governance and sustainability principles with Africa’s unique socio-economic realities, offering an invaluable tool for institutions striving to secure dignified retirements.
This book delivers a refreshing perspective on pension administration - combining international best practice with contextual African insight. It highlights the pivotal role of innovation, professionalism, and member engagement in achieving trust and sustainability.
03What readers say
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